Terms & Conditions

Terms and Conditions

Welcome to All From 1 Supplier. By accessing and using our website, www.allfrom1supplier.com (the "Website"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these terms, please do not use this Website.

1. General

All From 1 Supplier ("we," "us," "our") is an online grocery store offering products for local delivery, pickup, and nationwide shipping. By placing an order, you agree to the terms outlined in this document.

2. Eligibility

To use our Website, you must be at least 18 years of age or, if under 18, have the permission of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

3. Ordering and Payment

Payment Methods: We accept major credit cards, debit cards, and EBT/SNAP payments for eligible items. Payments are processed securely through our payment gateway.

Order Confirmation: An order confirmation email is sent after checkout. However, this does not guarantee order acceptance. We reserve the right to cancel or limit orders at our discretion.

Pricing and Availability: Prices and product availability are subject to change without notice. We reserve the right to correct errors in pricing or descriptions even after an order is submitted.

4. Shipping and Delivery

  • Shipping Locations: We deliver across the U.S.
  • Shipping Costs: Shipping fees are calculated at checkout based on destination and cart contents.
  • Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed.
  • Perishable Items: To minimize transit time, perishable items are shipped only on select days based on the chosen shipping method and destination. For exact delivery schedules, contact support@allfrom1supplier.com

Minimum Order Requirements:

  • EBT Customers: No minimum order requirement.
  • Customers in Alabama, Alaska, Arizona, California, Colorado, Florida, Arkansas, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Texas, Oregon, Washington, Nevada, New Mexico, Utah, Minnesota, Mississippi, Missouri, Montana, Nebraska, North Dakota, Oklahoma, South Dakota, Wisconsin, Wyoming must purchase at least $100 worth of frozen items, which include cooked food, roti, raw fish, raw meats, and frozen produce

  • Customers in Connecticut, Delaware, Georgia, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, Washington D.C., and West Virginia must purchase at least $50 worth of frozen items (including cooked food, roti, raw fish, raw meats, and frozen produce) to process shipments of frozen goods.

  • This requirement does not apply to dry goods or UPS Next Day/2-Day shipments.

5. Returns and Refunds

Damaged or Defective Items: Contact support@allfrom1supplier.com within 48 hours of receipt with photos and a description of the issue. We will offer a replacement or refund as appropriate.

Non-Returnable Items: Perishable goods, such as food and beverages, cannot be returned.

Spoiled Items or Order Issues: Report any issues upon receipt. We strive to resolve problems promptly.

Refunds: Eligible refunds are processed within 1-3 business days. Refund timing depends on your payment provider.

6. Discount Codes and Promotions

 Promotions: Promotional offers may change at any time.

7. Cancellation Policy

Orders can be canceled within 24 hours of placement. Once shipped, cancellation is not possible.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, special, or consequential damages resulting from Website use or product purchase.

9. Accuracy, Completeness, and Timeliness of Information

We strive for accurate product descriptions and pricing but do not guarantee completeness or timeliness.

We reserve the right to modify Website content at any time without obligation to update information.

10. Modifications to Services and Prices

Prices are subject to change without notice.

We may modify or discontinue services or products at any time.

A contingency fee may be applied at checkout to account for price fluctuations, with unused portions refunded to your original payment method.

11. Prohibited Uses

You may not use our site or services for:

Unlawful purposes

Fraud, misrepresentation, or false claims

Distributing viruses or harmful code

Violating intellectual property rights

Harassment, discrimination, or abuse

Violations may result in service termination.

12. User Comments and Feedback

By submitting comments, feedback, or suggestions, you grant us unrestricted rights to use, edit, and distribute them without obligation to compensate you.

13. Personal Information

Your submission of personal information is governed by our Privacy Policy.

14. Errors, Inaccuracies, and Omissions

We reserve the right to correct errors and cancel orders containing inaccuracies at any time.

15. Indemnification

You agree to indemnify and hold us harmless from claims arising from your violation of these Terms.

16. Severability

If any part of these Terms is found unenforceable, the remainder shall remain in effect.

17. Termination

These Terms remain in effect unless terminated by you or us. We may terminate access if you violate any provision.

18. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of US & Canada.

19. Changes to Terms

We may update these Terms at any time without notice. Continued use of our Website constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions, contact us at:

All From 1 Supplier
Email: support@allfrom1supplier.com
Phone: 718-551-3292
Website: www.allfrom1supplier.com